Solo Cleaner Pro3 min read
Enabling Out-of-Hours Requests & Custom Surcharges
Accept early morning, evening, or weekend cleans and set custom premium surcharge rates.
Viewing Step-by-Step Instructions For:
🌐 Web Browser & Desktop Portal
Overview & Principles
Many clients (such as busy professionals, Airbnb hosts, or commercial offices) require cleaning outside of standard business hours (e.g. before 08:00 or after 18:00). With Agora's Out-of-Hours Surcharge feature, you can choose to make yourself available for premium slots while earning higher rates for your flexibility.
Step-by-Step Web Guide
1. Open Pricing & Surcharges
Go to search.agora.cleaning/profile/ > Service Settings > Pricing & Surcharges.
2. Enable Early Bird / Evening Toggles
Set custom premiums for early mornings (06:00–08:00) or evenings (18:00–22:00).
3. Configure Weekend & Bank Holiday Multipliers
Add +15% to +50% surcharges for weekend and UK bank holiday appointments.
Expert Pro Tips
- •Early morning Airbnb turnover cleans often command £25–£35/hr in major UK metro areas.
- •All surcharge rates are clearly itemized before checkout so clients know exactly what they pay.